The second-hand marketplace Shoppers Express Frustration Over Size Changes
Vinted users have been reacting angrily following a change that caused products showing incorrect sizing.
The second-hand shopping app has altered its measurement guidelines for female and kids' apparel without notifying all shoppers about the modification.
Social Media Response
Many shoppers and sellers have taken to social media saying Vinted listings now show an altered size classification versus the original listing because of the remapping.
Vinted explained the revised method more closely matches similar services.
They have suggested members to review their products and manually change the size if necessary, causing user dissatisfaction.
Measurement Approach Modifications
Previously, the sizing featured numerical and alphabetical indicators, like S/8 or M/10.
The new system has an alphabetical indicator and numerical range like S/UK 8-10.
For certain items, the sizing has been recategorised - such as a large size was previously a 12 but now shows as UK 16-18.
Shopper Stories
A fashion influencer, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
A different member, based in Glasgow, explained products she uploaded on Vinted with size 14 labels were appearing on the platform as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she said.
Manual Updates
A different user, located in England, stated she felt frustrated because the modification necessitated personal updates the sizes on "every single listing".
"This situation is especially annoying, as I'm chronically ill and platform income has been essential following partial earnings loss," she stated.
Platform Context
The platform boasts over 100 million users, with 18 million British users.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This isn't the first time that an unexpected update to the app has proved unpopular: last year, the service retracted a modification to its shipping options after backlash from users.
